Sector: professional services. Challenge: The recruitment funnel brought volume, but very few truly qualified leads. Result: x3 qualified leads in 90 days.
Brightline managed several ad campaigns with different audiences and messages, but they all fed a single generic funnel: a short form, without any qualification questions, that delivered the same number of curious people as actual potential customers to the sales team. The volume of leads looked good in the monthly report — until you looked at how many of them actually became customers.
In 90 days, the truly qualified leads that reached the sales team tripled compared to the previous generic funnel. The change wasn't getting more volume — it was stopping treating paid traffic as if it were a single audience with a single need.